1. Payment is due upon pickup.
  2. We prefer payment by debit, e-transfer, cash, etc. High Credit Card Merchant Fees cost everyone! We accept credit payment without charge to a maximum of $500. Above that amount a payment processing fee of 2.5% will be added.
  3. A storage fee of $10 per week is charged for instruments not collected within 30 days of completion. After 1 year we consider it sold for value of repairs.
  4. We are pleased to loan instruments for home trial or teacher approval for a period of 1 week. If you need more time, please contact us in advance. Otherwise, a late return fee of 1% of value per business day will apply.
  5. Most instruments purchased from us can be traded for another of equal or greater value at 100%, less reconditioning costs. Used Instruments retired from our rental program are final sales.
  6. We happily ship strings outside of HRM for free.
  7. Price matching is frequently available, please ask us.