1. Payment is due upon pickup.
  2. We prefer payment by debit, e-transfer, cash, etc. High Credit Card Merchant Fees cost everyone! We can only accept credit payment without charge to a maximum of $500. Above that amount a payment processing fee of 2.5% will be added.
  3. A storage fee of $10 per week is charged for instruments not collected within 30 days of completion. After 1 year we consider it sold for value of repairs.
  4. We are pleased to loan instruments for home trial or teacher approval for a period of 1 week. If you need more time, please contact us in advance. Otherwise, a late return fee of 1% of value per business day will apply.
  5. We happily ship strings outside of HRM for free.
  6. Price matching is frequently available, please ask us.